We maintain a 24 hour cancellation policy for all appointments, including late cancellation and no-show fee policies.
By making a reservation with us , you have naturally made a room, service or practitioner unavailable to anybody else. We pay our on-call practitioners to be available for your time with us. As such, you may be charged between 50-100% of the full price of your session for cancelling late or not showing up. We don’t want that and neither do you, so please give us at least 24 hours notice if you need to cancel or modify your booking.